We're hiring a tech savvy, customer service oriented individual for our Technical Support Technician position! You'll provide IT support for users within a department or division at the Library, including customer communications, documenting, inventorying, testing, maintaining, basic troubleshooting, triage, repair and support of PC hardware, software, operating systems, software applications, peripherals and mobile devices. If you are a tech guru and are customer oriented, this may be the job for you!Performs a variety of computer maintenance and support tasks, including receiving and documenting incoming support calls, inventorying, basic troubleshooting of PC hardware, software, operating systems, software applications, peripherals and mobile phones.Exercises judgment and decision makin ...