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Customer Experience Associate I

Douglas County Libraries

Highlands Ranch

Wage: $16.49 - $19.38 HourlyJob Type: Part-Time (32 hours)Closing Date: 8/22/2022 or until filledEvening and weekend availability is required. Locations may vary and be updated if additional vacancies become available.Purpose: The Customer Experience Associate I performs customer service duties, assisting customers with self- directed activities, locating library materials, using the catalog, circulation assistance, and merchandising materials. This role serves as a first point of contact for customers and provides excellent customer service by actively building connections with guests and proactively serving a diverse population using our CARE service model.Essential Duties and Responsibilities:90% Customer Service:Greets customers as they arrive at the library, supporting DCL’s mission ...

Customer Experience Librarian

Douglas County Libraries

Castle Rock

Evening and weekend availability is required. Locations may vary and be updated if additional vacancies become available.Wage: $1,923.20 - $2,308.00 BiweeklyJob Type: Full-TimeClosing Date: 8/22/2022 or until filledPurpose: The Customer Experience Librarian plans, coordinates and implements library services offered at Douglas County Libraries (DCL). This role has a clear understanding of principles and practices related to public library work, with a chief emphasis on delivery of outstanding service to library customers. This role works as an effective member of the Customer Experience team and on cross-departmental teams in collaboration with other professional staff.Essential Duties and Responsibilities:60% Library Services:Takes ownership of the customer experience by embracing innovati ...

Volunteer Services Coordinator

Douglas County Libraries

Lone Tree

Wage: $18.08 - $21.25 HourlyJob Type: 32 HoursClosing Date: 8/26/22 or until filledSome evening and weekend availability is required. Locations may vary and be updated if additional vacancies become available.Purpose: The Volunteer Services Coordinator provides expertise on all functions of volunteer coordination to administer the successful placement and performance of volunteer talent at the seven Douglas County Libraries (DCL) branches. This position serves as an advocate for volunteerism districtwide both internally and within the community, and collaborates with teams to determine and advise on volunteer needs.Essential Duties and Responsibilities:55% Volunteer Coordination:Recruits, orients and trains volunteers for internal and outreach volunteer positions, including ongoing shifts, ...

Director of Library Services

Western Colorado University

Gunnison, CO

PositionWestern Colorado University seeks an innovative, versatile, and collaborative Director for the Leslie J. Savage Library. With a collection of over 153,000 titles and access to over 300,000 e-books and 110 electronic journal databases, the library provides information, resources, and services, advances the intellectual and personal development of members of the University community. Western is a residential, public university with an enrollment of 3000 students who come from across Colorado and all fifty states. Faculty and staff share a strong commitment to personalized education across the liberal arts, sciences, graduate, and professional programs. They are student-oriented, collegial, energetic, and engaged in the campus and community. The curriculum provides flexibility where e ...

Graphic Designer

Poudre River Public Library District

Webster House Administration Center

Job Title: Graphic DesignerReports To: Communications and Development ManagerDepartment: CommunicationsLocation: Webster House Administration CenterFLSA Status: Non-exemptJob Classification: ClassifiedBenefits Eligibility: Classified Benefits SummarySalary Range: $ $41,100 - $51,400 annuallyRevision Date: August 2022Summary:Develops creative concepts for a variety of media platforms and audiences to meet the Library District’s strategic objectives. Provides visual materials to promote the Library through event and service marketing, public relations, and communications initiatives. Manages design projects, influences marketing decisions, and oversees visual/artistic application of Library branding in print, digital, and specialty services.Essential Duties and Responsibilities includ ...

Cataloging Technician

Colorado Mesa University

Grand Junction, Colorado

Colorado Mesa University and the State of Colorado is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family, including health, dental and vision coverage, tuition waive / discount program, paid annual leave, paid sick leave, paid holiday and flexible work schedules. We encourage you to review the many benefit options by visiting at https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefitsJohn U. Tomlinson Library supports CMU's mission of exceptional teaching and academic excellence by providing professional librarians, diverse and comprehensive collections, information literacy instruction and assessment, and a variety of services offered by all of our departments.The library collection in ...

Public Service Supervisor - Evergreen & Conifer Libraries

Jefferson County Public Library

Evergreen, CO

The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Public Supervisor provides a consistent quality customer experience in core Library services on the phone, in person and/or on the web. Expends/audits system resources with limited budgetary and decision-making authority over those resources. Supervises staff under their area of responsibility. Supervises access to resources, including the physical and virtual resources of the system. Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Associ ...

Library Page

High Plains Library District

Firestone, CO

Library Page Role: Returns library materials to shelves and checks in returned materials enabling patrons to find library materials in places where they expect them to be.Major Duties and Responsibilities: 40% - SHELVING – Shelves library materials by loading carts with returned materials; placing materials on the appropriate shelf according to Dewey decimal number, author name, or title in order to return materials to library shelves.(Essential)30% - CIRCULATION – Checks in returned materials and sorts and routes the materials to their proper location in order prepare materials for shelving.(Essential)15% - SHELF READING & SHIFTING – Reads the order of materials on the shelves by checking for correct Dewey decimal or alphabetical order, shifts and straightens materials to correc ...

Patron Services Supervisor

High Plains Library District

Erie, CO

Patron Services SupervisorRole:Supervises daily operations and staff in a department, provides reference/information services, and plans and conducts programming.Major Duties and Responsibilities:20% - SUPERVISION OF DAILY OPERATIONS – Supervises daily operations by getting information and making sense of it, communicating information to staff, organizing resources and making decisions in order to ensure the proper functioning of the operational unit. 15% - STAFF PERFORMANCE MANAGEMENT – Sets performance objectives for staff; observes and documents performance; recognizes, rewards and disciplines performance; trains staff; and recommends adjustments to pay in order to manage the pay and performance of staff.15% - COORDINATION OF DISTRICT PRIORITIES – Collaborates with peers, other de ...
Job title: Concierge: part customer service, part technology troubleshooting, part product promotionBusiness Unit: Branch ServicesPay range:$17.00 per hourJob Type: Full-time, non-exempt; benefitted**Spanish speaking candidates are desired for this position**Job description:You’re the essence of the customer’s experience at the library. You greet people with a smile and welcome them into our library. You enrich people’s lives through meaningful dialogue about our products and services. You earn trust by being knowledgeable about our products and making recommendations that connect with the customer. You help our library customers find the fuel and the spark to unlimited ideas and opportunities.Ready to join in a bold opportunity to help us take community library services to an entire ...

Librarian

Aims Community College

Greely, CO

Job Description:The Librarian provides general library and research services for students, staff, and faculty. The librarian provides information literacy workshops, and acts as a liaison to a number of academic departments., The librarian selects library materials and web resources, creates LibGuides, aids with accreditation, and selects supplemental curriculum materials.The Librarian assumes responsibility for one or more of the following activities: course reserves, interlibrary loan services, library website content and design, creation of informational handouts and displays, supervision of work study students, task oversite for Library Technicians, cataloging of library materials, compilation and analysis of data needs within Kiefer Library, champion of Aims’ Free to Student (F2S)/O ...

Adult Librarian

Pikes Peak Library District

1175 Chapel Hills Dr, Colorado Springs

ADULT LIBRARIAN - LIBRARY 21c(40 hours per week, exempt) - Position # 210131601LOCATION: 1175 Chapel Hills Dr., Colorado Springs, CO 80920STARTING WAGE: $22.83 per hour + full benefits (for benefits information, please see: http://ppld.org/jobs/benefits)POSITION HOURS: 40 hours per week per the following schedule: Monday: 8am-5pm Tuesday: 9am-6pm Wednesday: 11am-8pm Thursday: 9am-6pm Friday/Saturday: rotation of 9am-6pm Sunday: rotation; once every eighth SundayNote: Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position’s schedule, days, times and locations at any time as the needs of the Library District change.APPLICATION PROCEDURE:1. Complete a PPLD online application locat ...

Senior Library Associate

Pikes Peak Library District

5550 N Union Blvd

SENIOR LIBRARY ASSOCIATE - EAST LIBRARY(40 hours per week, non-exempt) - Position # 170931402DATE POSTED: August 04, 2022LOCATION: 5550 N Union Blvd, Colorado Springs, CO 80918STARTING WAGE: $17.85 per hour + full benefits (for benefits information, please see: http://ppld.org/jobs/benefits)POSITION HOURS: 40 hours per week with the following schedule: Monday 8 a.m. – 5 p.m. Tuesday 11:30 a.m. – 8:30 p.m. Wednesday 8 a.m. – 5 p.m. Thursday 8 a.m. – 5 p.m. Rotating Friday/Saturday 9 a.m. – 6 p.m. Note: Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position’s schedule, days, times and locations at any time as the needs of the Library District change.APPLICATION PROCEDUR ...

Library manager 3

Pikes Peak Library District

20 N Cascade Ave

LIBRARY MANAGER 3 - PENROSE LIBRARY(40 hours per week, exempt) - Position # 250431201DATE POSTED: August 8, 2022LOCATION: 20 N. Cascade Ave., Colorado Springs, CO 80903STARTING WAGE: $29.00 per hour - $36.30 per hour + full benefits (for benefits information, please see: http://ppld.org/jobs/benefits)POSITION HOURS: 40 hours per week with the following schedule: Flexible Schedule: Monday – Thursday : Variable hours between 8 a.m. – 9 p.m. Friday or Saturday : Variable hours Sunday rotation as neededSchedule may vary depending on library needs and community engagementNote: Regular schedule may be subject to minor changes due to required meetings, training events, etc. Also, management may require modifications to a position’s schedule, days, times and locations at any time as the need ...
Position Title: Manager, Library Technical Services, Archives & Special Collections# of Positions to Fill: 1Department/Program: Libraries & Archives 43000Work Location Authorization: 100% On-SiteCampus Location: Arapahoe CampusReports to: Director, LibrariesFLSA Classification: Exempt/SalariedFTE: 100% (40 hrs/week)Compensation: $45,157 - $53,498Job SummaryThe Library Technical Services, Archives & Collections Manager is responsible for the effective management of all physical and electronic library collections. Primary areas of responsibility are copy and original cataloging in all formats, maintaining the integrated library system & discovery platform, supporting continuous access to online resources, and participating in a robust collection assessment and evaluation prog ...

Administrative Assistant to the Deans

University of Colorado Boulder Libraries

Norlin Library

Administrative Assistant to the DeansRequisition Number: 41602Location: Boulder, ColoradoEmployment Type: Classified StaffSchedule: Full-TimePosting Close Date: 21-Aug-2022Date Posted: 04-Aug-2022Job SummaryThe University Libraries encourages applications for an Administrative Assistant to provide administrative office support for Dean, Senior Associate Dean, Associate Dean, and Assistant Dean in all facets of their duties! This includes helping to build a team environment in the Administration office by working as a liaison for the Deans with staff of other offices within the Libraries, on campus, and within the community, providing reception desk coverage, and managing the fiscal and other resources associated with management for a University Officer.The University of Colorado Boulder is ...

Human Resources Generalist

Douglas County Libraries

Castle Rock

Wage: $2,434.40 - $2,980.80 BiweeklyJob Type: Full-TimeClosing Date: 8/15/2022 or until filledIf you’re passionate about helping others succeed, Douglas County Libraries would like to meet you! We’re hiring for a Human Resources Generalist to serve as the first line of support for employees and supervisors at DCL. You’ll support the daily functions of the HR department and perform a wide range of critical tasks and projects that drive functional excellence and process improvement. The position’s hybrid schedule requires one day on-site in Castle Rock each week plus a few hours once a week working from a library location. We offer a competitive benefits package, generous time off, and excellent professional development opportunities. Let’s talk! Essential Duties and Responsibiliti ...

Branch Manager

Pines & Plains Libraries

Towns of Kiowa and Elbert, Colorado

Are you passionate about public libraries' roles in their communities? Pines & Plains Libraries is seeking a Branch Manager to lead two library branches in small rural towns. Your focus on exceptional customer service and a positive work environment will make all the difference in these libraries. You will supervise a small staff, be responsible for branch collection development, manage branch budgets, assist and develop programs, troubleshoot branch technology, and collaborate with the Library Director and two other Branch Managers to fulfill strategic plans. Above all, you will represent our libraries as a community leader. ...

Staff Training and Volunteer Assistant for Aurora Library & Cultural Services

City of Aurora, Library & Cultural Services

Aurora, CO

City of Aurora, ColoradoIt is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply. Why Work for Aurora?Make a difference in the lives of real people every dayDiverse communityCompetitive total compensation packageWell-Funded General Employees ...

Library Coordinator Substitute

Boulder Public Library

Main Library

Overall Job Objective:Under general supervision, to provide library customers with a high level of customer service and assistance fulfilling circulation and/or information needs, access to the Internet, library catalog and online databases, and to perform related duties as required on a temporary basis. Substitutes may be assigned to work at the Main Library, Youth Services at the Main Library or at the neighborhood branch libraries: The Meadows Branch, the George Reynolds Branch, and/or theNoBoCorner Library.The starting pay for this position is $18.30 - $22.40 hourly, commensurate with experience.SPECIAL REQUIREMENTS:1. Must be able to work some evenings, weekends and some holidays.2. Must be available to reliably respond and work on short notice.Duties & Responsibilities:1. Serves ...

Collections Student Assistant - Student Assistant VI

University of Colorado - Denver Auraria Library

Auraria Campus Denver, CO 80204

Student Assistant VIApplication Instructions: To apply, email a copy of your Summer or Fall 2022 course schedule, resume, letter of interest, and work hours availability to alhrstnd@ucdenver.edu.OverviewThe Collections Student Assistant will engage in activities related to collection development and management as well as other opportunities related to the day-to-day operations of a large academic library. Every employee of the library is expected to treat others, and in return be treated, with respect and dignity.Reports To· Alejandro Marquez, Researcher Support LibrarianExamples of Work Performed· Write content for online news items and highlights to promote collections.· Assist with the assessment of collections.· Process gift collections.· Withdraw or transfer material from collect ...

Executive Assistant to Library Director

Town of Eaton

Town of Eaton

We are looking for an Executive Assistant to support our Library Director. Our Executive Assistant is responsible for the coordination of business, administrative, and clerical support for the Eaton Public Library, including organization of budget, purchasing, and facility use.ESSENTIAL FUNCTIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.With a strong emphasis on customer service, provides front-line response to public and internal inquiries regarding library activities, programs, policies, procedures, and projects ove ...

Children's Librarian

Town of Eaton

Town of Eaton

We are seeking a Children’s Librarian to perform professional duties including programming for children and families; answering reference, readers' advisory and technology questions; planning and implementing outreach activities; participating in collection management; and additional functions in specialty area of responsibility. Requires some evening and weekend hours. Reports to the Library Director. ESSENTIAL FUNCTIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.Implements, promotes and evaluates story times, youth ...

Library Director

Pines & Plains Library District

Elizabeth, Colorado

The deer and antelope really do play here. It’s not just a line from a song: it’s Elbert County, Colorado.Imagine waking up to a clear Colorado sunrise. Kansas is your neighbor on one side, andgrowing Douglas County is on the other. You stop at Isabel’s Coffee in Elizabeth for a breakfast burrito and grab some lattes to surprise your hard-working staff. The barista knows you by name. While you are there, a local truck driver asks you to help troubleshoot his CloudLibrary account so he can download a new book to listen to on his next long haul. You are happy to help, and take a minute to recommend a title you just listened to yourself.That’s what it means to be a small-town library director: a unique combination of front-line customer service and behind-the-scenes planning and proje ...

Patron Services Associate (32-hour)

Broomfield Library

Broomfield

The Broomfield Library is hiring a Part Time Patron Service Associate to primarily work the Library's Information Desk. This position is scheduled 32 hours per week with some evenings and weekends required.The incumbent performs technical and complex sub-professional library work in Public Services and may help support the Children’s, Circulation and/or CTS areas.The incumbent’sprimary responsibilities include performing a variety of tasks of routine difficulty related to the City and County’s Library, Arts & History function and providing information and assistance to City and County staff and the publicEssential Required Tasks/Examples of DutiesGeneral Duties:Greets and welcomes the public. Provides customer assistance in person or on the phone. Interviews patrons and determine ...

Adult Librarian

Pikes Peak Library District

Library 21c, Colorado Springs

Position Summary: Operates in a diverse environment to help fulfill the Library’s mission by providing professional, customer-focused public service, conducting programs, or participating in targeted activities for a designated age group, population or service function. Supports adult programming, adult services, and business reference inquiries by connecting patrons to reputable resources.Essential FunctionsFunctions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.▪ Provides a wide variety of public services for customers as they visit the library, call on the telephone, or communicate in a virtual environment ...

Supervisor, Branch (Southglenn Library)

Arapahoe Library District - Southglenn Branch

6972 S. Vine Street, Centennial, CO 80122

The Arapahoe Library District is looking for a Supervisor to join our progressive library system. We are looking for someone with excellent communication skills who has at least two years of successful supervisory experience and two years of similar experience in library service or customer service as well as proven leadership experience. Are you passionate about creating superior customer experiences, technology, non-traditional library services and research? Please read the complete job description, and if these are experiences and qualifications you have, then we want to hear from you.Title: SUPERVISOR, Southglenn LibraryLocation: Southglenn Library, 6972 S. Vine Street, Centennial, CO 80122Reports to: Manager, LibraryFLSA Status: ExemptPay Rate: $59,200 - $73,900Purpose: Responsible fo ...

Teen Librarian - Arvada Library

Jefferson County Public Library

Arvada, CO

The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Librarian advises patrons on appropriate materials for JCPL. The Librarian uses high-level customer service skills to determine patron needs. Creates a positive, inviting atmosphere for all patrons. Provides access to resources, including the physical and digital resources of the system. May be a generalist or specialize in services to specific market segments (Children, Teens, Adults, Seniors, Spanish Speaking and Digital Resources). Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, an ...

Metadata & Cataloging Librarian

Jefferson County Public Library

Library Collection Services - Wheat Ridge, CO

The Jefferson County Public Library (JCPL) is hiring an insightful, adaptable, and vibrant Metadata & Cataloging Librarian to enhance the patron experience by improving the discoverability of materials. Primary responsibilities will include complex database maintenance and reporting. Additional primary responsibilities adding, updating, and maintaining records in the JCPL catalog, both individually and using batch processes. Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119 and the Code of Ethics of the American Library Association. Position reports to the Cataloging Services Supervisor.DATABASE MAINTENANCE: Identifies, investigates, and solves isolated and systematic data integrity or quality problems. Ensures data consistency across all fo ...

Database Maintenance Receiving & Processing Assistant

Jefferson County Public Library

Library Collection Services - Wheat Ridge, CO

The Division of Public Services supports the mission and vision of the Jefferson County Public Library (JCPL) by creating the essential destination where residents can find just the service, program or material delivered in the way that fits them just right. The Database Maintenance Receiving & Processing Collections Associate provides core Library service through access points to library materials through our catalog. Ensures quality control of receiving, cataloging, authority control and processing of materials purchased for the JCPL collection. Ensures JCPL materials are received, reconciled with invoices and processed for circulation. Position must comply with laws governing patron privacy and confidentiality under CRS24-90-119, and the Code of Ethics of the American Library Associ ...