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PT Patron Experience Associate - Golden Library

Jefferson County Public Library

Golden

Are you dedicated to offeringhigh levelcustomer service to the public? Do you want to deliver innovative library services and programming to a vibrant and engaged community? Are you excited about joining a team that consistently lives up to the library's vision of being a place where all generations connect, discover, and create?The Golden Public Library is JCPL's testing ground for new ideas.If you are ready to contribute to the Library's success, then thispart time position may be the job for you! Essential Duties: Routinely provides direct customer service. Uses high-level customer service skills to determine patron needs and create a positive, inviting atmosphere. Provides information, referrals, and reader's advisory assistance to patrons in person, by phone, mail, and via elect ...

Library Specialist

City of Boulder

Main Branch

OVERALL JOB OBJECTIVE: Under general supervision, the primary objective of the Library Specialist is to provide front-line customer service, assist patrons with information needs by using reference tools and procedures, and to assist the Patron Services Manager with daily operational needs. The Library Specialist is charged with modeling quality customer service behaviors which align with the library's customer service model and city values. The Specialist fosters an environment which focuses on values-based service and actively pursues improvement in customer service delivery. Modeling expected behavior includes actively greeting customers, observing and responding to their needs and assisting in creating an environment of friendly and active engagement with library users. The Specialist ...

Patron Experience Supervisor - Belmar Library

Jefferson County Public Library

Belmar Library

Are you a library leader who is passionate about implementing innovative ways of creating, facilitating and enhancing equity of access to library materials, resources, technology and information outside physical library walls? Are you motivated tobring library resources and services to those with limited accessibility? Are you passionate and skilled at working directly with the public and diverse communities to create positive outcomes? ThePublic Services Supervisor is aleader whoprovides core Library services by phone, in person, and on the web and models personalized customer service. This position inspires their staff to provide the samehigh level of service to patrons. If you can foster community engagement, lifelong learning, health and well-being for Jefferson County Public Library ...

Anythink Manager-Experience Expert

Anythink Libraries

Anythink Commerce City

Job Title: Anythink Manager – Experience Expert: (part entrepreneur, part coach, part VP of you name it) Business Unit: Branch Services Hiring Pay range: $51,884 - $62,261 DOE Job Type: Full-time; exempt; benefited*Spanish speaking candidates are highly preferred for this posting.* Job Description: We believe in connections at Anythink. This posting is your connection to an amazing opportunity to be a part of something bigger to learn and grow in a role with creative, innovative people while working in a collaborative work environment. We are looking for the risk takers of the industry, passionate about shifting perceptions of libraries. Are you a progressive librarian, ready to test some of your great ideas in a 21st century library system? Anythink is searching for a leader ...

Library Clerk I/II

City of Westminster

College Hill Library

Requisition Number: 18-00064 Salary Range: $14.01 - $19.28 Closing Date: Monday, March 26, 2018, 8:30 a.m. POSITION PURPOSE The Library Clerk I/II position is specialized library clerical work assisting in the operation of the library's circulation and providing exceptional customer service to library patrons. Incumbents in this position welcome library users and serve as the first point of contact to an engaging and positive library experience. This includes actively greeting customers, observing and responding to their needs, and assisting in creating a customer-friendly environment for library users. Position requires working some evenings, weekends, and holidays, as well as the willingness to travel to work at both City library facilities.This is a part-time, benefited positio ...

Librarian I Cataloging

Broomfield Library

Broomfield

Perform copy and some original cataloging in accordance with national standards as well as local and consortial practices. Review and match the correct MARC bibliographic records from SkyRiver, Sierra, and other online sources with the item in hand; select classification numbers (Dewey decimal classification or local classification) appropriate to the item; create bibliographic records using MARC format and templates; verify author and subject headings; edit records by adding or deleting information to meet library requirements; create item records; check-in materials; stamp, apply barcodes, and perform other processing tasks as required. Create spine labels and prepare items for processing; perform final check for items before they are placed on the shelf. Train and supervise volunteers i ...

Customer Site Manager

TLC - The Library Corporation

1355 S. Colorado Blvd. Suite C-800

The Customer Site Manager is responsible for TLC CARL’s customer-related ILS offerings and interactions, ensuring customers’ ILS-related operational business needs are appropriately met. By establishing and maintaining an ongoing customer dialogue, the Customer Site Manager anticipates emerging operational business requirements and ensures that service issues are promptly and satisfactory resolved. Responsibilities Include: • Build strong relationship with site’s primary and functional contacts • Analyze customer issues with the integrated library system; determine and implement solutions • Coordinate and formulate detailed plans for site’s software upgrades • Plan, develop and implements customer projects to ensure satisfaction in set-up, t ...

Library Branch Manager

Summit County Government

North Branch Library, 651 Center Circle, Silverthorne, Colorado

The Summit County Library Department is seeking a well-qualified Library Branch Manager to perform a variety of complex analytical, professional, technical, and administrative duties related to the management of the County's North Branch Library, located in Silverthorne, Colorado. The ideal candidate will have a well-rounded, diverse background in the Library field and combine strong technical library expertise with exceptional interpersonal and administrative skillsThe Branch Manager is responsible for ordering all necessary materials for their library branch; recruitment, training, and supervising all branch staff including volunteers; overseeing the maintenance of the library facility; conducting performance reviews for all branch staff; overseeing all programs for the branch including ...

Part-time 20 hour Wrangler

Anythink Libraries

Anythink Wright Farms

Job title: Wrangler: part product placement, part inventory control, part display technicianBusiness Unit: Branch ServicesPay Range: $10.35 per hourJob Class: Part-time, non-exempt Job description: We are changing the way people think about libraries, but our products are still the cornerstone of our operation. You will be in charge of ensuring our books, media and music are out on our shelves, ready to be picked up by our library customers. You will be refreshing displays and making sure the materials are in their correct locations. Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm? Who you are: You are organized, detail-oriented, and keep things in tip-top order. You can’t rest until everything is put away; quite ...

K-12 Teacher Librarian

Peak to Peak Charter School

Lafayette, CO

All employees and volunteers at Peak to Peak work together to fulfill the Peak to Peak mission statement. The thoughts reflected in this description provide structure to the responsibilities and accountabilities for this position; however, Peak to Peak expects to employ professionals who will work beyond job descriptions, creating both a fulfilling career environment and very successful outcomes for our students. Values we hold high are: trustworthiness, honesty, diligence, open communication, fairness, and politeness, and we expect to see them evidenced in our staff, parents, and students. The K-12 Teacher-Librarian partners with the instructional staff in the development of student literacy through the administration of the library, providing specialized instruction to students, and ove ...
  • Expired  
  • Wages Not Specified
  • MLS Preferred
  • Lafayette, CO

Patron Experience Supervisor - Library To You

Jefferson County Public Library

Lakewood

Are you a library leader who is passionate about implementing innovative ways of creating, facilitating and enhancing equity of access to library materials, resources, technology and information outside physical library walls? Are you motivated tobring library resources and services to those with limited accessibility? Are you passionate and skilled at working directly with the public and diverse communities to create positive outcomes?The Library 2 You service serves patrons in Jefferson County by bringing library resources and services outside library walls to those with limited accessibility to branches, either due to geographical distance or disabilities, through the library bookmobile, delivery van, home services and mail services.The Library To You serviceis looking for aleader who w ...

Library Tech I

St Joseph Hospital

Denver CO

We have an opening at Saint Joseph Hospital, in downtown Denver, for an “as-needed” library technician. This person will cover when the Library Technicians are out of the office. The hours will vary and can be from days to several weeks in duration. The total amount of coverage each week will not exceed 14 hours a week. This is a good position for someone who is retired or someone who wants to make extra income and has morning hours open. Depending upon the duration of the coverage required, some hours may be shared with another PRN Library Technician, as necessary. Library I Tech - Medical Library- No. 17009989 Provide efficient access to medical resources through processing interlibrary loans, providing document delivery, maintaining an orderly book and journal collecti ...
  • Expired  
  • Wages Not Specified
  • MLS Not Specified
  • Denver, CO

Residency Librarian - University Libraries

University of Denver

United States

The University of Denver Libraries, comprised of the Main Library at the Anderson Academic Commons and the Bonfils Stanton Music Library in the Newman Center, is a highly collaborative, team-based organization that serves a diverse population, ranging from our students, staff, and faculty to public and other academic patrons from the surrounding region. The Anderson Academic Commons is the campus centerpiece for collaborative teaching, learning, and engagement. The University of Denver Libraries is central to discovery and creative interaction among students and faculty, and provides collections, services, personnel, and systems that support the teaching and research programs of the University. The institution is dedicated to the goal of building a culturally diverse and inclusive faculty ...
  • Expired  
  • Wages Not Specified
  • MLS Not Specified
  • Denver, CO

Librarian, Youth Services

Arapahoe Libraries

Denver, CO

Are you passionate about libraries and providing VIP service to children? The Arapahoe Library District is looking for a Youth Services Librarian to join the expert team of information professionals in our progressive library system. The ideal candidate is comfortable providing services for all ages, and specializes in ages 5-12, including programs, readers advisory, school visits, staff training, educator collaboration, and collection development. The Youth Services librarian makes frequent contact with the general public, area schools, local youth organizations, and diverse community groups. Join us at Arapahoe Libraries if you have a passion for sharing your love of books, collaborating with educators, keeping up with the latest technology, developing leadership, and bringing positive ...

Library Technician III

Colorado Department of Corrections

Limon, CO

Position works directly with offenders in a state correctional facility. Primary job duties and responsibilities include but are not limited to: Provide library services to adult offenders of diverse physical and mental abilities; Answer patron requests for information, determine where to locate the desired information and execute a search.Provide reader's advisory service to offenders and staff.Provide instruction to offenders on information literacy and library skills.Receive requests, prepare orders, and deliver materials to offenders in restrictive housing/diagnostic units who cannot visit the library.Inform patrons about availability of interlibrary loan; screen requests for appropriateness; instruct patrons in loan procedures; search incoming books from other libraries for contr ...

Library Program Associate

Denver Public Library

Ross-University Hills Branch

What You'd Do Work at the Ross-University Hills Library to create lifelong library customers by implementing services designed for customers of all ages and backgrounds, particularly those seeking technology instruction. Select, write curriculum for, and teach a variety of programs and other activities for adults. Provide one-on-one and group training to customers and staff on the use of various types of technology, ranging from getting started using a mouse to downloading eBooks on mobile devices to advanced Microsoft Office and Google Apps. Act as the main point of contact for staff and customers seeking assistance with computers and technology.Work with other organizations to promote the library's programs.Work closely with staff from the Community Technology Center, branch libraries, ...

Library Aide Substitute (Administration)

City of Loveland

Loveland Public Library

ESSENTIAL JOB FUNCTIONS: Maintains flexible schedule and must be willing to report for work often on short notice Provides customer service including reference, reader's advisory and technology assistance for patrons of all ages both in person and by phone Check library materials in and out, place reserves, process fines, make reservations for computer use and classes Maintain overall organization, appearance and cleanliness of the library including but not limited to shelving materials, shelf reading, placing books on display, shifting within stacks Collects money and makes change using a cash register or cash drawer Regularly follow opening and/or closing procedures ...

Executive Director

Marmot Library Network

Grand Junction

Lead an innovative and accomplished library Consortium, continuing outstanding levels of service and effective resource sharing. The member libraries, staff, and board of the Marmot Library Network seek a dynamic and innovative Executive Director. Marmot Library Network is a group of diverse libraries that share a common ILS, cutting edge discovery system, digital archive and resource-sharing program. The Marmot Executive Director leads a staff of 15 who provide ILS support, network services, and maintenance of 1200 computer stations. The R&D team develops implements, maintains, and supports discovery systems for member libraries and associate members. We seek a proven leader, diplomat, and visionary problem solver who will expand and develop the consortium to its full potential. Mem ...

Full-time 40 hour Concierge

Anythink Libraries

Anythink Huron Street

You’re the essence of the customer’s experience at the library. You greet people with a smile and welcome them into our library. You enrich people’s lives through meaningful dialogue about our products and services. You earn trust by being knowledgeable about our products and making recommendations that connect with the customer. You help our library customers find the fuel and the spark to unlimited ideas and opportunities. Ready to join in a bold opportunity to help us take community library services to an entirely new dynamic realm? Who you are: You are warm and friendly, and you just like helping people. You’re outgoing – you love letting people know what’s new and happening. You engage well with others and are passionate about providing an ex ...

Library Technician II

Colorado Department of Corrections

Ordway, CO

Position works directly with offenders in a state correctional facility.Primary job duties and responsibilities include but are not limited to: The position is responsible for providing library services to adult offenders of diverse physical and mental abilities; Answer patron requests for information, determine where to locate the desired information and execute a search.Provide reader's advisory service to offenders and staff.Provide instruction to offenders on information literacy and library skills.Receive requests, prepare orders, and deliver materials to offenders in segregation/diagnostic units who cannot visit the library.Inform patrons about availability of interlibrary loans; screen requests for appropriateness; instruct patrons in loan procedures; search incoming books from ...

Desktop Support Specialist

Health Sciences Library

CU Anschutz Medical Campus

Nature of Work:The IT Department at the Health Sciences Library (HSL) provides server administration, web design, and desktop support for both public and staff workstations. This position supports University of Colorado Anschutz Medical Campus (CU Anschutz) students, library employees and patrons within the library with email and desktop applications. Support extends to the monitoring of Help Desk requests, email and wireless configuration of computers and personal devices, conducting HSL services orientations for new students, one-on-one instruction in the use of applications, and troubleshooting of issues related to hardware and software. This position also provides scheduled and on-demand AV/Media user support to library patrons.Examples of Work Performed: Troubleshoots end-user comp ...

Coordinator of Information Literacy

Alexander Dawson School

Lafayette, CO

Dawson, a K-12 independent school of 520 students located east of Boulder on a beautiful 112-acre campus, seeks a Coordinator of Information Literacy to create dynamic experiences for our students in the Learning Commons. Dawson is a growing and passionate educational community dedicated to the healthy development and education of all of its students. We are committed to excellence of mind, body, and character and to the support of students’ efforts to reach their individual potential, meet the challenges of the world, and savor life. The Information Literacy Specialist is responsible for managing the day to day operations of the Learning commons, including information areas, the print and digital book collection, periodicals, and research databases. They are also responsible for sup ...
  • Expired  
  • Wages Not Specified
  • MLS Not Specified
  • Lafayette, CO

Library Assistant

Poudre River Public Library District

Old Town Library

Summary:Actively assists library customers with finding and using library resources, including the online catalog, public computers and variously-formatted materials. Plans and implements programs and provides programming support. Establishes and maintains resource displays. Essential Duties and Responsibilitiesinclude the following: Routinely provides direct customer service. Assists customers in locating and using library resources, including the online catalog, public computers and variously-formatted materials. Provides readers’ advisory to customers. Provides accurate informational and directional assistance to customers. Frequently uses new technology in daily duties and to support patrons with new software, hardware and mobile devices. May create, plan and implement ...

Pedagogy and Assessment Program Lead Librarian

Auraria Library- University of Colorado Denver

Denver

Non-tenure Track Instructor Job Overview The University of Colorado Denver’s Auraria Library is searching for an enthusiastic and knowledgeable leader to fill our Pedagogy and Assessment Program Lead Librarian position. This program lead position is charged with engaging the Auraria Library’s Education and Outreach Services Department in forward-thinking pedagogical approaches, techniques, and best practices for student learning assessment. The Pedagogy and Assessment Program Lead Librarian will provide programmatic direction in the areas of pedagogy, curriculum, and assessment that is supportive of the Library and campus faculty and their departments. Instruction Facilitates one-time instruction sessions (face-to-face and online) in a broad range of disciplines to underg ...

Education and Outreach Services Department Head

Auraria Library- University of Colorado Denver

Denver

Non-tenure Track Senior Instructor Job Overview The University of Colorado Denver's Auraria Library is searching for an enthusiastic and knowledgeable leader to fill our Education and Outreach Services, Department Head position. The Department Head leads the Library’s efforts in planning, implementing, and managing an active, comprehensive information literacy and outreach program that meets the educational needs of the Auraria campus.This position provides leadership for all issues related to the Library’s educational role such as student learning, online education, first-year, transfer, and graduate student experience, curriculum planning, student learning assessment, and instructor development. Leadership in Instruction and Outreach Supervises and leads a team of libra ...

AspenCat Consultant

Colorado Library Consortium

Whether you’ve worked professionally in libraries for a few years and are looking for a new challenge, or you’ve just received a newly minted MLS diploma, CLiC might have the job for you. This position is never dull. It takes the bird's-eye view to library work, is constantly reinventing itself, is soul-fulfilling work, and will upend all expectations for what library work can be. Are you up to the challenge? Here are some highlights: you would use a variety of technologies, specifically related to an integrated library system and other services, to support and IMPACT small libraries across Colorado. You would work actively and collaboratively with many of the most passionate, service-oriented library folks you could ever hope to meet, literally sprinkled across this state. Y ...

Librarian-Adult Services

High Plains Library District

Carbon Valley Regional Library, Firestone, CO

Role: Answers patron requests for information and assistance, coordinates programming within the branch, and acts as a staff resource. Major Duties and Responsibilities: 40% - IN BRANCH PROGRAMMING - Working independently or as part of a team, develops relevant programs by using project management and outcomes based planning and evaluation tools; delivers programs to audiences within the library, and assists Community Relations and Marketing with recruiting attendees in order to provide benefit to patrons, promote use of library resources and represent the library district to the community. E 15% - PATRON ASSISTANCE – Receives referrals from Library Associates working with patrons, assists patrons in locating the information needed through the use of library resources and Interne ...

Collection Development Librarian

Douglas County Libraries

Castle Rock

Douglas County Libraries is currently seeking an energetic and highly motivated Collection Development Librarian, who will be responsible for building a relevant, high-interest collection across formats, platforms and levels. This position exercises professional judgment and expertise in the selection of appropriate materials and online resources to serve the needs of our community. Cross-departmental collaboration is required to efficiently deliver a premium experience to internal and external customers. Work is performed with considerable independent judgment and initiative. WE ARE LOOKING FOR: An individual skilled in interpreting data from many sources in analyzing collection needs. Communication skills, interpersonal skills and flexibility to collaborate with library branches, ve ...

Patron Services Mentor

Douglas County Libraries

Douglas County Libraries at Lone Tree, CO

Douglas County Libraries at Lone Tree is seeking a Patron Services Mentor who is focused on delivering exceptional patron service, is skilled as a teacher/trainer, is knowledgeable about current technology (computers, devices and downloadables), and who is comfortable learning new technologies. We are seeking someone with excellent interpersonal skills and excellent written and oral communication skills. Someone who will take the lead in implementing new processes and procedures. The Patron Services Mentor will assist in providing group, as well as one-on-one personalized training and mentoring, to public service department staff members. This position provides training in the areas of Branch Operations, Business Office, and IT processes and procedures. The position assists in integrating ...

Patron Services Technician, Adult Services

Douglas County Libraries

Douglas County Libraries at Castle Rock, CO

Douglas County Libraries is currently seeking an energetic and highly motivated individual to join DCL, as a Patron Services Technician, Adult Services, at our Castle Rock Library. The Patron Services Technician, Adult Services, performs a variety of patron contact duties - in person, on the telephone in our DCL Call Center, and online. Duties include assisting patrons with their library accounts, providing readers services and computer/downloadable technology support, as well as contributing to collection merchandising, programming and outreach. The Patron Service Technician, Adult Services also provides staffing and collection support to the DCL Louviers Library. Work is performed under general supervision. WE ARE LOOKING FOR: An individual who will focus on high-level customer serv ...